CSA manager

Grace Chen

Grace Chen

u201cBreaking down barriers and enabling love worldwideu201d is my go-to mantra for reminding myself of how Cupid Media works hard to create a safe and enjoyable dating experience.

I am the Customer Service Associate Manager at Cupid Media and have been with the company for over 15 years. My main goal is
to ensure that every customer experiences the highest standard of support when searching for their most desired love. My role requires me to manage various departments nationally and internationally.

At Cupid Media, I love how we believe in diversity amongst our valuable employees. We have a solid team that speaks over 20+ native languages and originates from an array of cultural backgrounds.

Before Cupid Media, I graduated from Bond University with a Bachelor of Corporate Communication, as well as a certification for
interpreting/translating at RMIT University. Shortly after graduating I began my journey to the online dating industry. I originally started as a localiser and gradually worked my up to different aspects of Cupid Media.

u201cBreaking down barriers and enabling love worldwideu201d is my go-to mantra for reminding myself of how Cupid Media works hard to create a safe and enjoyable dating experience.

When Iu2019m not managing and looking after our team, I enjoy having hot pot sessions with my friends, fishing, listening/watching
true crime documentaries and being an active mum for my two children.