At Cupid Media, the security, well-being and safety of our users are taken seriously.
We have various brands under Cupid Media that employ different tools, processes and policies to foster respectful communities and environments through our dating services. The information provided below gives a summary of these tools and technologies. Depending on our brands and the audiences they serve, various tools may be adopted by different brands. Still, the objective is universal: Cupid Media is committed to creating a safe, positive and secure dating experience for our users on our platforms.
Cupid Media’s brands use industry-leading automated and manual moderation and review tools, technology, processes and policies to detect, prevent and remove people who engage in inappropriate behavior from our sites and apps. Examples of tools our brand’s use include:
We have a great online community across our brands and depend on users reporting profiles concerning behavior, so we can investigate and take appropriate action. If you want tips to date safely online, find our online dating safety tips here.
At Cupid Media, we ensure our brands are equipped with a strong customer service team dedicated to supporting and protecting our users and addressing any inappropriate behavior, complaints or reports. A serious breach of our Terms & Conditions are reported to Cupid Media’s centralized safety team and handled accordingly
Cupid Media prohibits the following groups of people from using our product: